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FAQ

Q: Do you ship internationally?
A: We ship everywhere around the globe.

Q: Do I need a PayPal account to purchase from this online store?
A: Nope. You can purchase from this store using the following approved credit cards: Visa, Master Card and American Express. But if you have your own PayPal account and wish to conduct the transaction with it, please feel free to do so.

Q: What shipping service(s) do you use?
A: We currently engage the Singapore Post to ship our products for both Local(SG) and International orders. International orders are shipped exclusively via airmail.

Q: When will my order(s) arrive?
A: Local(SG) orders will arrive within 1-3 working days. International orders will arrive within 6-8 working days.

Q: How much is shipping?
A: Shipping for Local(SG) orders is USD$0.80. Rates for international orders can be checked immediately after clicking 'Add to Cart':
(1) At the option for 'Shipping to', click the drop-down box labelled 'Select your country' to view the shipping rate for your location,
(2) Click 'Update Total'.

Q: Why is there an option of 'Without Registered Mail (Non-Traceable) and 'With Registered Mail (Traceable)'?
A: We kept concerns about your order status in mind.

The option 'Without Registered Mail (Non-Traceable)' is as it says: within the process of shipping your package, we will not be able to trace the order if it is accidentally misplaced/delayed by the courier service. This option does not involve any additional charges.

The option 'With Registered Mail (Traceable)' then allows us the ability to trace and locate your package in the event that it is misplaced/delayed by the courier service. This option adds an additional USD$1.80 to your order.

Q: What is your refund/return policy?
A: In the event that your order is lost or misplaced, we regret to inform you that there will be no returns or refunds.

Q: If I purchase 10 copies of the CD Pack, will I get a lap dance from Black Cat?
A: Hell yeah.

For more information about MONSTER CAT, please proceed to www.monstercat.net